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The GCC Gold Rush: India Emerges as the Global Hub

SYNOPSIS

A significant shift from back office cost centers to AI-led innovation development is being in trend by India's GCC boom. India is quickly becoming a major global innovation powerhouse with the support of MNCs, growing tech genius, improving startup ecosystems with increasing FDI, and quicker digital adoption.



Global Capability Centers (GCCs) are Offshore, fully owned divisions of multinational corporations that provide specialized, high-value services. These centers will be designed to function as an extension of the parent company, in contrast to traditional outsourcing. They use local talent to propel long-term growth and innovation.The largest corporations in the world are now developing their future in India in addition to outsourcing work there. Due to India's large pool of highly qualified technological talent and affordable prices, nearly 49% of GCCs in India have their headquarters in the US.The momentum is favourable. Between 2024 and the end of 2025, up to 110 new GCCs were established in India. From 1,530 GCCs in FY23, the numbers are projected to increase to 1,900 by 2025, while the market size will reach $60 billion. India is no longer just a support base; it is rapidly becoming a core engine for global businesses.


Historically, India's GCC were set up as low cost saving units, but today its all about new product development, high end operations, demand for new innovation and adaptability. This gold rush shows that it’s not just about hiring Indian talent, but also about countries and companies competing to set up high-value work, research, and innovation in India, as the country becomes a global hub for GCCs. Choosing India for its speed and capabilities and not for coat, companies from the countries like UK, Germany, Denmark, and Japan has deepened India's presence.


What Makes India the Preferred GCC Destination:

  • Apart from tier-1 cities that remain as the popular GCC sites for establishments in India, tier-2 cities are also catching interest and becoming popular for new businesses because it has better infrastructure, supportive government policies, and lower costs for land and skilled workers.

  • As India is world's 3rd largest ecosystem for startups it provides an opportunity for the GCCs and startups to collaborate, and to speed up the complete innovation lifecycle.

  • The multinational corporations are looking at India as the prime location to set up or grow their operations.

  • India's GCCs are evolving into innovation hubs. Attracting an FDI of 7 billion USD in life sciences and healthcare, driving R&D in different sectors, cost efficiency, and global business impact.

  •  Many global enterprises are now seeing India as a strategic vision, a growth engine and not just a cost centers.

  • India's digital transformation is also rapidly growing. It is embracing this mindset by partnering with AI startups, building shared innovation ecosystem.


From cost saving centers to AI powered global innovation hubs and tech talent - India's GCC has come a long way. As AI rapidly advances, the coming decade will position India’s GCCs as the epicentres of global innovation powering transformative breakthroughs across industries such as fintech, healthcare, retail, and sustainability.





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